Operations Manager
Ripon, CA
Full Time
Manager/Supervisor
Summary/Objective:
The primary objective of the Operations Supervisor is to be a hands-on leader responsible for delivering guidance and technical support for Field Personnel as assigned. This leader will monitor operations performance and technical aspects of the refill stations to create a safe and efficient work environment. This position is responsible for meeting the market’s key performance indicators (KPI).
This position is hourly, non-exempt ranging from $22-$32 DOE
Essential Functions:
If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today!
https://mandatoryview.com/?LicenceId=f970baae-5430-4a7b-95b6-f25ece7aac7f&ProductType=OnlineApplicant&SubType=PG
The primary objective of the Operations Supervisor is to be a hands-on leader responsible for delivering guidance and technical support for Field Personnel as assigned. This leader will monitor operations performance and technical aspects of the refill stations to create a safe and efficient work environment. This position is responsible for meeting the market’s key performance indicators (KPI).
This position is hourly, non-exempt ranging from $22-$32 DOE
Essential Functions:
- Perform supervisory duties for all assigned personnel.
- Ensure operational uptime for assigned units.
- Maintain the station maintenance program which ensures the company’s quality standards are met.
- Participate in and/or oversee collection procedures.
- Operate within maintenance, repair, and controllable expense budgets.
- Keep a positive attitude when interacting with customers.
- Maintain a professional appearance (clean uniform and vehicle).
- Oversee routine service and maintenance on company vehicles.
- Oversee market’s vehicle organization, maintenance, and cleanliness.
- Lead technical operations within the market.
- Function as the subject matter expert to assist in resolving high-level technical issues with our refill stations.
- Evaluate employee performance and/or identify technical and performance training opportunities to ensure Company standards are met.
- Communicate employee successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance.
- Provide SMART training and ensure all employees are certified.
- Provide safety training to all employees and ensure the market employees follow all safety protocols.
- Review and monitor unit support systems and delegate actions to appropriate staff.
- Assist with warehouse organization and cleanliness, as needed.
- Support District Manager and Regional Manager as needed.
- Regular and predictable attendance for required schedule.
- Follow safety guidelines and act in a safe manner
- Prior leadership experience is a must.
- All other duties assigned
- Company provided vehicle.
- Comprehensive medical insurance- no monthly premium for employee only coverage.
- Employer HSA contributions (if applicable).
- Company provided life and AD&D insurance.
- Optional benefits include dental, vision, supplemental life, short-term disability, accident and critical illness coverages.
- Company provided Employee Assistance Program (EAP).
- Vacation accrual.
- Paid holidays.
- 401k and Roth eligibility with company match.
- Company provided attire.
- Incentive opportunities available (FT positions).
- Strong leadership and team building skills.
- Ability to balance hands-on with oversight duties.
- Well-developed written and oral communication skills.
- Strong working knowledge of ERP, technical support systems, and MS Outlook.
- Team player with positive attitude.
- Bilingual English/Spanish preferred.
- Ability to operate standard office equipment.
- Ability to read written instructions.
- Ability to operate a smart phone.
- Clean motor vehicle record and current valid driver license.
- Ability to work on-call for rotating weekends and evening.
- Ability to clearly communicate technical information.
- Basic mathematical skills.
- Familiar with use of voltmeter and similar diagnostic equipment.
- Electrical, maintenance, repair, or similar experience preferred.
- Willing to gain certifications as required.
- Ability to lift 50 pounds.
- Capable of climbing ladders, walking, standing, stooping and bending.
- Ability to work safely in limited space inside refill stations.
- Ability to work in a variety of weather conditions, including extreme heat and cold.
- Ability to safely operate a motor vehicle.
- High School Diploma or equivalent preferred.
- Advanced electrical and plumbing knowledge and experience required.
- Refrigerant and backflow certification preferred.
If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today!
https://mandatoryview.com/?LicenceId=f970baae-5430-4a7b-95b6-f25ece7aac7f&ProductType=OnlineApplicant&SubType=PG
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